Hi, my name is Brian. I'm a user-centered product leader, writer, and community builder in Austin, Texas. My core values are empathy, craftsmanship, continuous improvement, and trust.

My work is at the intersection between people, products, and processes—specifically the way the how of the work infuences the outcome of the work. I love live music, short novels, and talking to uncommon, friendly people.

Say hello! @bb@me.dm or @bb

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I'm the Head of Product Strategy at 37signals, the makers of Basecamp and HEY. I write about product strategy on HEY World.

Previously, I was the VP of Product at Pingboard. As part of the founding team, I also started and led design, data, content strategy, support, and people ops teams.

Before that, I was the Labs Product Manager at Return Path, leading experimental product development of web and mobile apps.

I was also part of the founding team at Gowalla. I managed multiple teams, development projects, and virtual good economies.

A few highlights

About this site

Logo by etherbrian. Design and code by Andy. Font is Source Sans Pro. Posts are curated in Things, written in iA Writer, and published to Ghost.